Privacy & Security

Your Privacy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003).

How We Use Your Information
We collect information about you to process your order and to provide you with the best possible service. We will only collect the information you give us when you place an order, create an account, or sign up for our email updates. This information may include your name, address, phone number, and email address. Your credit or debit card details are entered directly into our secure payment partner’s system and are not stored by us.

We use your information to:

  • Process your orders and manage your account.
  • Respond to any queries or requests.
  • With your permission, send you offers and news by email. You can opt out of these communications at any time.

We will not share, sell, or trade your personal information to any third party for their marketing purposes without your express consent.

Cookies
Our website uses cookies to help provide you with the best possible online experience. Cookies are small text files that are placed on your computer when you browse a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

We use cookies to:

  • Remember what is in your shopping basket.
  • Remember your login details and preferences.
  • Track the pages you visit via Google Analytics to help us improve the site.

You can disable cookies in your browser settings, but please note that this may limit your ability to use the website fully, including the shopping basket and checkout.

Security
We take the security of your personal and payment information extremely seriously. Our website uses industry-standard Secure Socket Layer (SSL) encryption technology to ensure that all data passed between your computer and our systems remains private and secure.

When you proceed to the checkout, you will enter a secure environment, indicated by ‘https’ in the address bar and a padlock icon in your browser. This encryption makes it virtually impossible for unauthorized parties to read any information that you send us.

All transaction information is processed securely by our accredited payment service providers, who are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS).

Policy Changes
Any changes to our privacy policy will be posted on this page. We recommend that you check this page periodically to stay informed of how we are protecting your information.

Your Consent
By using our website, you consent to the collection and use of this information by royalcollectiongifts.com.